Technical Assistance

The Wilmette Institute has a part time Director and part time staff, so its ability to provide live assistance is limited. You can call us at 877-wilmette (877-945-6388). Please be aware that since listening to voice mails may be delayed, we cannot always respond immediately.

Step-by-step instructions to help you get started in your course can be found on our Tutorials page. This new, printable First-Timers Guide contains instructions on logging in to your course, creating your course profile and posting in the course forums. If you have difficulties following these instructions, please feel free to get in touch with one of the administrative staff listed below. We will do our best to assist you.

The best way to get help is to email the Director, Robert Stockman, at He is generally available Monday through Friday, 9 to 4 Eastern Standard Time, as well as many nights and weekends within an hour or two. At odd times, it may take him 24 hours or more to respond. The Director can change passwords and deal with many basic problems using Moodle.

Candace Moore Hill is available at She can answer questions about Moodle course pages, the course forums, social media postings, and internet resources.

Niki Daniels is available at  She can change passwords, assist with registration, and grant tuition support.