2. Technical Assistance
The Wilmette Institute has a part time Director and part time staff, so its ability to provide live assistance is limited. You can call us at 877-wilmette (877-945-6388). Please be aware that since listening to voice mails may be delayed, we cannot always respond immediately.
If you have difficulties following the guidance in our Tutorials, please feel free to get in touch with one of the administrative staff listed below. We will do our best to assist you.
The best way to get help is to email the Director, Robert Stockman, at firstname.lastname@example.org. He is generally available Monday through Friday, 9 to 4 Eastern Standard Time, as well as many nights and weekends within an hour or two. At odd times, it may take him 24 hours or more to respond. The Director can change passwords and deal with many basic problems using Moodle.
Niki Daniels is available at email@example.com. She can change passwords, assist with registration, and grant tuition support. She can also answer questions about Moodle course pages, social media postings, and internet resources.